Frequently Asked Questions
If you have a question that is not listed, please contact facilities@richmond.edu.
General Questions
Place a work order and we will address it either in house or with a contractor.
Call ext. 8600 and they will notify the Landscape Dept. to go retrieve and dispose of the animal.
Reporting a no a/c or heat call can be completed by submitting a work order online.
Pest Control related information and points of contact can be found here.
Yellow bike maintenance is handled through Rec & Wellness. Please contact Lee Donlon Manager of Adventure and Leadership.
Submit an online request through Support Services.
A/C and heat is switched over when the trend of outside temperatures is consistent with the season they are normally associated with. It is weather dependent but typically by April 15th and October 15th. When switching to AC it takes a few days to cool the heating water to a low enough temp to not damage the cooling equipment.
If a student, contact RA or residence life office (campus police after hours). All other, call ext. 8600 and ask for a Locksmith and they will send one to your location.
Report a washer and dryer not working by calling the 800# provided in all residential laundry rooms or send a work request to onecard@richmond.edu.